Frequently Asked Questions
Why do I need to license my pet?
Licensing keeps your pet safe, legal, and traceable. It helps municipal animal services, shelters, and vets
identify your pet quickly and is a legal requirement in many municipalities across Canada.
How do I license my pet through emili?
1) Choose your municipality → 2) Enter pet & vaccination details → 3) Check out securely.
Your license activates immediately and your tag ships soon after.
How much does a pet license cost?
Fees vary by municipality, pet type, and spay/neuter status. Visit your municipality page for exact pricing and options.
What happens if my pet isn’t licensed?
You may face fines or penalties, and reunions can take longer if your pet is lost. Licensing makes recovery faster and verifies responsible ownership.
How long does my pet license last?
Most licenses are valid for one year, with some municipalities offering multi-year options. We’ll email reminders so you never miss a renewal.
How do I renew my pet license?
Log in to your account, select Renew License, confirm details, and submit payment. Done in minutes.
Can I transfer my pet’s license if I move?
Yes. Update your address in your profile and we’ll guide you to the correct municipality to transfer or reissue your license.
How does emili help shelters and vets?
We streamline admin work (licensing, payments, records) so teams can focus on animal care and adoptions.
Can I volunteer or donate through emili?
You’ll sign up on the shelter’s own website. Many shelters use an emili-powered
calendar to list volunteer shifts and events, but the actual registration happens on the
shelter’s site. Use the Shelters page to find your local organization and follow their volunteer or donation links.
Is my payment information secure?
Yes. We use industry-standard encrypted payments and never store full card data on our servers.
What should I do if my pet is lost?
Report your pet from your municipality page so nearby shelters and vets are alerted. Make sure your contact info is up to date and check local shelter intakes.
Does emili cover cats too, or only dogs?
Both! We support dog and cat licensing (availability depends on municipal rules). Some towns also require licenses for other animals—like rabbits or birds—and emili can support those where required.
Can I license a service dog or emotional support animal?
Yes. Service animals and ESAs can be licensed; some municipalities waive fees for service animals. Check your municipality page for specifics.
How can I contact emili?
Visit our Contact page for chat, email, or phone support. We’re happy to help with licensing, account questions, and more.