Municipal Procurement Centre
Everything a municipal team needs to evaluate Emili, share information internally and understand the next steps.

7 functions. 1 connected record.
Emili connects operational information across municipal administration, shelters, field activity, microchips, reporting and finance so authorized teams can work from connected records.
Access depends on role and authorization — each team sees what pertains to it.
Built for the municipal ecosystem.
A guided process, from discovery to ongoing support.
- 01Discovery
- 02Requirements review
- 03Configuration
- 04Data preparation
- 05Training
- 06Launch
- 07Ongoing support
Timelines are established with you during discovery.
- Data hosted in Canada
- SSL encryption
- Role-based access control
- Security policy review
- Role-based access, section by section
- Fully bilingual service (French and English)
- Historical data migrated at no extra cost
- API for smart-city platforms and city portals
- Personalized staff training at no cost; dedicated project manager
- Formal conformance statements provided on request
Procurement questions.
Discuss your requirements with Emili.
Every municipality, shelter, and regional service model is different. Speak with the Emili team about your organization, current process, operational structure, and implementation needs.
These pages explain each category and how Emili covers it — useful for spec sheets and RFP research.
Procurement questions, answered
Where is our data hosted?
Data is hosted in Canada.
How is data protected?
SSL encryption in transit, role-based access control applied section by section, and an activity log of record changes. Security practices are described in the published Security Policy.
What governs privacy?
Five policies are published in full as PDFs, in English and French: Information Privacy, Personal Information and Security, Security, Data Erasure, and Terms of Service. The Information Privacy Policy describes sharing limited to client municipalities, shelters, their contractors and approved partners, under Quebec’s Law 25 and Canadian law. The PDFs are authoritative.
What accessibility features are implemented?
The site ships an accessibility panel with keyboard navigation, reduced-motion support and adjustable display settings, and service is bilingual. For a formal conformance statement, ask us during discovery.
What happens to our existing records?
Historical records, spreadsheets and system exports are migrated at no extra cost, with error checking. Your team keeps working in the previous system until cut-over.
How does implementation run?
Seven stages: discovery, requirements review, configuration, data preparation, training, launch and ongoing support, with a dedicated project manager throughout. Timelines are established with you during discovery.
What training is included?
Personalized staff training at no cost, plus free partner accounts for shelters, veterinary clinics and field teams so the whole ecosystem launches together.
What support do staff and residents get?
Phone and email support for municipal staff and for residents, Monday to Friday, 9 a.m. to 5 p.m., plus a dedicated account manager.
Can Emili integrate with our systems?
API integrations are available for compatible smart-city platforms and municipal portals, and microchip numbers can be linked to registry lookups.
How is pricing established?
Pricing is based on the needs and scope of your municipality. Contact Emili to discuss your requirements.
Can we speak to other municipalities?
Emili serves more than 170 municipalities across Quebec. Reference contacts are arranged case by case, with the municipality’s permission — ask during discovery.
Anything not answered here is answered during discovery. For a written response to a specific requirement or specification, use the form below and describe what your process needs.