Policies and terms.
The official documents governing how Emili protects information, secures its systems and delivers its services. The PDFs are authoritative; the summaries below are provided for convenience.
How personal information collected through the website and forms is kept confidential: consent obtained transparently, data collected only for the requested services, and sharing limited to client cities, shelters, their contractors and approved partners under Quebec’s Law 25 and Canadian law.
Emili’s practices for protecting personal information across all activities: privacy by design, consent before collection or communication, storage primarily on servers in Canada, and data-protection practices designed to support applicable privacy requirements in the jurisdictions where our services are used.
Mandatory standards for protecting Emili’s information systems: classification of informational assets, risk assessment, access control, and protection against fraud, information leaks and privacy breaches.
How data reaches the end of its life safely: secure destruction methods for storage media, prevention of unwanted or accidental erasure, and oversight by Emili’s Information Security Officer.
The agreement governing use of Emili’s services: account creation, content rights, purchases, and how data collected on the site is shared with client cities, shelters, their contractors and approved partners.
Questions about these policies? Write to support@emili.net.