Home/Trust Center

Trust is demonstrated.

Pet records are resident records. Here is, concretely, how they are protected.

Photograph of a subtle animal-services scene
Photo by Ánh Đặng on Pexels
Security and privacy practices Data residency: Canada SSL/TLS in transit Security policy review Role-based access control Privacy under Quebec's Law 25

Personal information

Personal information is handled under Emili’s published Information Privacy Policy, which describes consent obtained transparently, collection limited to the requested services, and sharing restricted to client municipalities, shelters, their contractors and approved partners, under Quebec’s Law 25 and Canadian law. The policy PDFs are authoritative.

SSL encryption

EM-2481 · Milof4•9c•e2•77•b1

Data is protected with SSL encryption in transit.

Hosted in Canada

Data hosted in Canada

Resident data is hosted in Canada.

Security governance

Security policy reviewStaff security training

Security practices include encrypted connections and organizational safeguards designed to protect platform data.

Roles & permissions

Administrator — municipality Clerk — licensing Officer — field Volunteer — read-only

Every section can be hidden or exposed based on an employee’s role.

Activity logSample

  • 09:41 clerk.rivemont approved renewal EM-2517
  • 09:52 officer.u7 attached photo to case #482
  • 10:07 spca.partner registered microchip …774
  • 10:18 admin updated fee schedule (by-law 1063)

Accessibility & bilingual by default

Keyboard navigationReduced motion respectedFR / EN / ES

Built for every resident, bilingual throughout.