How can we help?
Find answers, access the right support channel, or contact the Emili team.
Talk to a humanYou’ll leave self-service — a member of the Emili team reads your message and replies by email.
Search is powered by Ask Ellis and approved Emili help content.

I am a…
What do you need help with? — Municipality team member
Ask Ellis
Describe what you need, Ellis guides you.
Describe what you need help with and Ellis will guide you to the most relevant Emili resource or support channel.
Popular help topics
Popular help topics
Still need help?
Contact support
For existing Emili users with a platform issue.
Request training
For teams that need onboarding or additional guidance.
Contact your local organization
For residents needing municipality-specific assistance.
Find your municipalitySupport request
Send a support request
Step 1 / 6
Who are you?
Service notices
No active service notices.
Can’t find your answer?
Support and sales are kept separate. Existing users are routed to support; organizations evaluating Emili can book a demo.